FAQ

Our design process follows four key phases: Discovery, where we learn about your vision and lifestyle; Concept, where we develop mood boards and spatial plans; Development, where we refine every detail from furniture to finishes; and Delivery, where we oversee implementation to bring your space to life. Each phase is collaborative, ensuring the final result reflects your unique story.

You are an essential partner throughout the entire process. We begin with in-depth consultations to understand your preferences, then present concepts for your feedback before moving forward. Every major decision—from color palettes to furniture selections—is made with your approval. Our goal is to create a space that feels authentically yours.

Absolutely. We believe the most meaningful spaces blend cherished pieces with new elements. During our discovery phase, we'll assess your existing furniture and identify what can be incorporated into the new design. Sometimes a beloved piece just needs reupholstering or repositioning to feel fresh again.

Yes, our approach is always tailored to your aesthetic. Whether you love modern minimalism, classic elegance, or eclectic warmth, we translate your preferences into a cohesive, refined design. Our expertise lies in elevating your vision—not imposing our own style upon you.

Timelines vary based on scope. A single-room refresh typically takes 6-10 weeks from concept to completion. Whole-home projects generally span 3-6 months. Commercial spaces depend on square footage and complexity, usually ranging from 2-4 months. We'll provide a detailed timeline during your consultation.

We recommend reaching out 2-3 months before your desired start date. This allows time for the initial consultation, design development, and procurement. For holiday-ready spaces, booking by early fall is ideal. However, we occasionally have openings for smaller projects with shorter lead times.

Several factors can impact timing: custom furniture orders (typically 8-12 weeks), contractor availability for renovations, backordered items, and decision-making speed. We build buffer time into our schedules and communicate proactively about any delays. Clear communication from both sides helps keep projects on track.

We offer several fee structures depending on project scope: flat fee for well-defined projects with clear deliverables; hourly rate for consultation sessions or projects with evolving scope; and cost-plus for full-service projects where we manage procurement. During our initial consultation, we'll recommend the structure that best serves your project.

Design fees typically range from $5,000-$25,000+ depending on project scope. A single-room refresh might start around $15,000-$30,000 total investment (design + furnishings). Whole-home projects often range $75,000-$250,000+. We work with clients to establish realistic budgets early in the process and provide transparent pricing at every stage.

Yes, we work within a range of budgets. During our consultation, we'll discuss your investment comfort level and help prioritize where to allocate funds for maximum impact. We have access to resources at various price points and can often achieve a high-end look through strategic sourcing and clever styling.

We typically structure payments as follows: a retainer to secure our services and begin the design phase (usually 25-50% of the design fee), followed by milestone payments as the project progresses. For full-service projects, furnishings are paid for as they're ordered. We'll outline the complete payment schedule in your proposal.

A consultation is a focused 2-3 hour session where we provide professional guidance, design direction, and actionable recommendations you can implement yourself. Full-service design is a comprehensive partnership where we handle everything from concept through installation. Consultations are perfect for DIY-oriented clients; full-service is ideal for those who want a completely managed experience.

We begin with a walkthrough of your space, discussing what works and what doesn't. We'll talk about your lifestyle, aesthetic preferences, and goals. Then we dive into specific recommendations—layout suggestions, color palettes, furniture ideas, and styling tips. You'll receive a detailed summary document with all our recommendations, including a shopping list with specific product suggestions.

Absolutely. Many clients begin with a consultation and later decide they'd like us to handle the implementation. If you choose to move forward with full-service within 30 days of your consultation, we'll credit the consultation fee toward your project. It's a great way to test the waters before diving in.

Yes, we offer virtual consultations for clients outside the Greater Des Moines area or those who prefer remote collaboration. We'll review photos and measurements of your space, conduct our discussion via video call, and provide the same detailed recommendations you'd receive in person. Virtual design services make our expertise accessible regardless of location.

We're based in the Greater Des Moines Metro Area and primarily serve Clive, Johnston, Urbandale, Des Moines, West Des Moines, Ankeny, Adel, and surrounding communities. For select projects, we're available for travel throughout Iowa and beyond. Virtual design services are also available for clients outside our immediate area.

Yes, we regularly collaborate with trusted contractors, architects, and tradespeople. While we don't perform construction work ourselves, we can recommend reliable professionals and serve as your advocate throughout the renovation process. We review plans, make site visits, and ensure the finished work aligns with our design vision.

We specialize in office spaces and selective retail projects, creating polished professional environments that balance warmth with sophistication. We particularly enjoy working with small businesses, professional practices, and boutique retail spaces where thoughtful design can make a meaningful impact on both employees and clients.

Simply reach out through our contact form or call us at (515) 726-7994. We'll schedule a complimentary 15-minute phone call to discuss your project, answer initial questions, and determine if we're a good fit. From there, we'll book your consultation or begin the full-service design process. We typically respond to all inquiries within 24-48 hours.